Teacher Pupil is one of the trademarks of BV Enzovoort. BV Enzovoort, established at 3000 Leuven, Familie De Bayostraat 4 with Company & VAT number: BE 0899 101 116, is referred to in these general terms and conditions as Seller. The other party to the vendor is referred to in these general terms and conditions as the Buyer. The parties are the Seller and the Buyer together. The agreement shall be understood to mean the purchase agreement between the parties.

Applicability of General Terms and Conditions

These terms and conditions shall apply to all quotations, offers, agreements and deliveries of services or goods by or on behalf of the Seller. By placing an online order the customer agrees to these terms and conditions. Deviation from these terms and conditions is only possible if this has been explicitly agreed in writing by the parties.

Prices

The prices listed on the website are in euros, including VAT and excluding shipping costs. They are valid on the day they are offered on our website and on the day the order is placed. All prices are per piece, unless otherwise indicated. Teacher Pupil cannot be held liable for price indications that are obviously incorrect, e.g. as a result of obvious import, printing or conversion errors. The shipping costs are calculated based on the rates of the Post. If you live in Belgium, you pay the standard shipping costs of 7 euros. Orders over 78 euros will be shipped for free (in Belgium). For deliveries to other European countries: 10 euros. For deliveries outside Europe we will have to check shipping costs first. Please send an email to info@teacher-pupil.com if you wish to order shirts from outside Belgium. If you want to pick up the package in Leuven, you can send us an email and ask for our free shipping code. You will not pay any shipping costs. Please note that this is only possible by appointment, we don’t have a store that is open every day.

Order

After placing an order, you will receive a confirmation email containing the confirmation of your order and the total cost. If a mistake has crept into the stock system, and the chosen item is no longer available, you will be notified within 2 working days.

Payment

Teacher Pupil works together with partner Mollie for a secure payment environment. This payment platform is integrated into the Teacher Pupil webshop. Payment can be made via credit card payment (Visa or Mastercard), via Bancontact/Mister Cash or KBC/CBC direct. A payment by credit card (Visa or Mastercard) is free of charge for the customer and fast. The payment is registered immediately and we can then immediately ship the order.

Delivery

Teacher Pupil tries to ensure the fastest possible delivery. In the section below (Delivery time) we try to give an indication of our delivery times. However, these timescales are indicative and are given purely as a guide. Teacher Pupil cannot be held responsible for delays incurred, beyond our control. The Buyer shall provide Teacher Pupil with the delivery address. If this address is found to be incorrect, this is the responsibility of the Buyer and additional charges may apply. When the order has left our premises correctly, but gets lost at the shipping partner (Bpost), Teacher Pupil cannot be held responsible for this.

Delivery time

For Belgium: as soon as we have received your payment, your package will be prepared for shipment. Within 7 working days after receiving your payment, we will send your package through BPost. The package will be placed in your mailbox by the letter carrier, normally within 48 hours after shipment. You do not need to be at home to receive it.

For the Netherlands: as soon as we have received your payment, your package will be prepared for shipment. Within 7 working days after receipt of your payment we will send your package, using Bpost. The package will be placed in your mailbox by the letter carrier, normally within 3 or 4 working days after shipment. If you are not present at the time of delivery, you will receive a written notification in your mailbox and you can collect your package yourself at the post office.

Rest of Europe: within 7 working days after receipt of your payment we will send your package, using Bpost.The package will be placed in your mailbox by the letter carrier, normally within 3 or 4 working days after shipment. The package will be delivered to your home within 8 working days. If you are not present at the time of delivery, you will receive a written notification in your mailbox and you can pick up your package at the post office. If you wish, you can of course always enter your work address or the address of a neighbour or friend.

Teacher Pupil cannot be held responsible for delays incurred during shipment by Bpost. In accordance with the law “buying at a distance”, the maximum delivery period is thirty days, unless agreed otherwise. If this delivery period is not feasible, Teacher Pupil must notify the Buyer in good time and the Buyer has the right to cancel the order, at no additional cost. Any amounts already paid will in that case be refunded within thirty days.

Stock

Pupil Teacher Pupil is an environmentally friendly product, and because all T-shirts are hand printed in Belgium, we try to combine printing as much as possible. This means that shirts, that are not in stock can take longer for shipping. We will notify if this is the case for your order.

Miscellaneous

By ordering you declare to be over 18 years of age.

Duty to complain

The Buyer is obliged to report complaints about the work carried out to the Seller immediately. The complaint must contain as detailed a description as possible of the shortcoming, so that the Seller is able to respond adequately. If a complaint is well-founded, the Seller is obliged to repair and, if necessary, replace the goods.

Applicable law and competent court

Any agreement between the parties is exclusively governed by Belgian law. The Belgian court in the district of Leuven has exclusive jurisdiction to take cognizance of any disputes between the parties, unless the law imperatively dictates otherwise.

Changes to terms of service

You can review the most current version of the Terms of Service at any time at this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Intellectual property and copyright

The Teacher Pupil T-Shirts are under intellectual property and may not be reproduced in any form. All artwork is copyrighted and may not be used or reproduced in any form without permission. All product images used on this website may not be used or reproduced in any form without permission. All model photography on this website may not be used or reproduced in any form without permission.

Prohibited uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Contact information

Questions about the Terms of Service should be sent to us at info@teacher-pupil.com